NEWVisual Social Proof is live — same app, no extra install
Every tool to build trust and grow in one app
Product reviews and shoppable social proof are live today. Upsells, referrals and
surveys are landing in the same install — one app, one price, one script on your store,
instead of five separate apps that slow you down and never talk to each other.
Everything that turns a buyer into your best salesperson
Most stores stitch together four apps to do this — four scripts, four dashboards, four invoices.
TrustShop builds them as modules of a single install. Two are live today; the rest land in the
same app, with nothing to reinstall.
Automated request emails, reminders and thank-yous go out in your customer's language.
Shoppers write in one form — you approve in one inbox. Product reviews and store reviews,
handled together.
Request the way that fits. Auto email flows with reminders, manual sends, QR codes on packaging, the customer account page, and identity verification by email or WhatsApp.
Photo & video reviews with an AI writing assist for shoppers who freeze at a blank box — plus a discount code offered right at submission.
Moderate at speed. Auto-publish rules, spam protection, verified-buyer badges, report-review handling and an AI reply agent that drafts your responses.
Bring your history with you. Migrate from 14+ Shopify review apps, import from AliExpress, Amazon, Etsy, eBay and Walmart, or upload a CSV.
Rank for it. JSON-LD rich snippets put stars in Google results, and your ratings sync to the Google Shopping product feed.
Pool reviews across products. Group variants, parent/child products and Shopify Bundles so a new colourway launches with proof on day one.
Reviews Carousel — Media Showcase. Pick the layout, choose what each card shows, and watch the storefront preview update as you go.
Auto-fetch latest 5★Star ratingProduct infoCountry flagReview date
02 · Visual Social Proof
Your customers already made the content
Connect Instagram and TrustShop syncs your posts, Reels and Stories Highlights automatically.
Review photos and videos flow in from the Reviews module. Then you tag products — and the
gallery becomes a storefront.
One connect, ongoing sync. Link your Instagram account and new media appears in your media library. TikTok connect is on the roadmap.
Templates for every format. Stories Highlights, Stories Vertical, two short-video layouts and four classic grid templates — each responsive from one item to dozens.
Genuinely shoppable. Tag products on any photo or video, show live star ratings on the product cards, and let shoppers add to cart without leaving the lightbox.
Know what it earned you. Impressions, opens and add-to-cart are tracked per widget, so the gallery is a revenue line — not a decoration.
Filter by what it really is. Media types map to how each platform actually works — posts, Reels, Stories, review photos and review videos.
InstagramTikTok — soonReview mediaShoppable tagsLightboxAdd to cart
The gallery your shoppers see. Tagged products sit on the media itself — price, live rating and add to cart, without leaving the page.
ImpressionsOpensAdd to cart
03 · UpsellsComing soon
More per order, across the whole funnel
Upsells is in build. Four offer types will cover every high-intent moment — while they browse,
while they check the cart, and the moment after they pay. Here is what is coming, shown from
the designs we are building against.
Frequently Bought Together on the product page — bundle the item with what customers genuinely buy alongside it, and discount the combo or each product individually.
In-cart cross-sell at the shopper's highest-intent moment, before they ever reach checkout.
Cart goal & rewards. A progress bar toward free shipping, a gift or a discount — the oldest trick in retail, because it still works.
Post-purchase thank-you upsell. One frictionless offer after payment, no card details re-entered, rendered with your own theme components.
Target it properly. Trigger offers by product, collection or category — then watch performance per offer in the Overview tab.
Four offer types, one library. Style each widget once — every offer of that type inherits it.
04 · ReferralsComing soon
The moment after a 5-star review is the moment to ask
TrustShop already knows who loves you. Referrals will turn that into reward links — surfaced
right after a review, right after a purchase, and anywhere onsite you want them. It is in
build now; below is the design we are working to.
Three placements that convert. Post-review, post-purchase and onsite widgets, plus a dedicated page in the Shopify customer account where advocates track their rewards.
Reward advocates your way. An order discount or store credit, set per successful referral, with an optional cap on how many times one advocate can earn.
Pay out only when it's real. Hold the reward for a set number of days after fulfillment, so a cancelled order never costs you twice.
Protect your margin. Percentage or fixed discount for the friend, a maximum discount amount, and a minimum order value so a $20 perk can't be spent on a $15 basket.
Decide how it stacks. Explicit control over whether referral codes combine with product, order and shipping discounts — with a warning when a setting risks cart abandonment.
Fraud checks on every referral, with a full advocate list and per-customer detail view.
Coming soon
Six placements, one offer. Set the reward economics once and every widget picks it up.
01
Customer leaves a 5★ review
→
02
Widget offers a reward link
→
03
Friend buys, both get paid
05 · SurveysComing soon
Reviews tell you what. Surveys tell you why.
Post-purchase surveys and NPS, asked at the moment customers are most willing to answer —
right after they buy. The fifth module is in design now and lands in the same app you already have.
Net Promoter Score tracked over time, so you can see loyalty move instead of guessing at it.
Attribution that ad platforms won't give you. Ask "how did you hear about us?" and get the answer from the person who actually knows.
Triggered where it fits. After an order, alongside a review request, or on the thank-you page — using the same email engine that already sends your review requests.
One customer record. Survey answers sit next to that customer's reviews, referrals and orders — because it's all the same app.
In design · shipping soon
Coming soon
Post-purchase survey
Order #1042
How likely are you to recommend us to a friend?
Takes 10 seconds — it genuinely helps.
012345678910
Not likelyVery likely
How did you hear about us?
Why one app beats four
The modules are worth more together than apart
Separate apps can't see each other's data. TrustShop's can — which is where the compounding happens.
01
One install, one dashboard
Add TrustShop once and switch modules on from the sidebar. No second onboarding, no second theme integration, no second support queue.
02
Shared customer graph
A review photo becomes a shoppable gallery tile today. As referrals and surveys land, a 5-star review will trigger a referral invite and a survey answer will sit on that same customer record.
03
No speed tax
Widgets ship as Shopify theme app extensions — no injected script tags, no render-blocking bundles, no Core Web Vitals penalty for adding the fifth module.
04
One bill, one vendor
Billed through Shopify alongside everything else. And when something breaks, there's exactly one team to ask — the one our merchants keep naming in their reviews.
What merchants see
Social proof, measured
20,000+
Shopify merchants building trust with TrustShop
+28%
Organic traffic from review-rich product pages
−20%
Return rate when photo reviews set expectations
92%
Of buyers read reviews before purchasing
Merchant reviews
We take our own medicine
We built a reviews app, so it would be strange to hide ours. Here is what merchants keep writing on the Shopify App Store.
4.9333 reviews93% five-star20,000+ merchants
“After being let down by another app that abruptly closed… the TrustShop team had our backs and did some tech witchcraft to pull the reviews from the old app.”
“Excellent app with excellent support. As soon as you notice something is missing or doesn’t look good — the team will make it as you wish.”
“Exceptional help from Ley, got me sorted :)”
“The app is easy to use, informative, support is fast and very helpful. They are basically top notch.”
“We are very happy and satisfied with this app! They have really good features, but overall — their customer support is great, very fast and very detailed.”
“Extremely helpful, and answered my question with clear screenshots with instructions. Very happy!”
“Anna was able to fix it within a few minutes. She also explained why the issue happened and what she did to resolve it.”
“Ley was so helpful, knowledgeable and patient. She made sure I understood each step before moving on to the next one.”
“The Shopify app itself is incredibly user-friendly and reliable, making every transaction smooth and hassle-free.”
“Great functionality and the support is super, especially if you get to chat with Anna.”
Plans shown cover the Product Reviews module. Visual Social Proof has its own free tier and plan.
Upsells, Referrals and Surveys have not been released yet — their pricing will appear on the in-app
Pricing page when they launch.
FAQ
The questions merchants actually ask
One app. Product Reviews shipped first and has been running for years, and Visual Social Proof is live alongside it. Upsells, Referrals and Surveys are being built as modules inside that same Shopify install — when they launch there is nothing new to install. You add TrustShop once and switch modules on from the sidebar: one onboarding, one dashboard, one support team.
No. Most merchants start with Product Reviews and add Visual Social Proof when they have enough photos and videos to fill a gallery. A module you haven't activated adds nothing to your storefront and nothing to your bill.
Yes — three ways. App migration brings your reviews across from 14+ Shopify review apps, marketplace import pulls from AliExpress, Amazon, Etsy, eBay and Walmart, and CSV upload handles anything else. Your star ratings and review history come with you.
No. Widgets ship as Shopify theme app extensions rather than injected script tags, and are optimised to keep page load impact at zero. Adding a second or third module doesn't change that.
Yes. Every widget is added through the Shopify theme editor as a block or section, so it lands where you place it and inherits your theme's layout. Custom CSS is available if you want to go further.
Live now: Product Reviews, and Visual Social Proof with Instagram posts, Reels and Stories plus media pulled from your reviews. Coming: Upsells, Referrals and Surveys — all three are designed and in build, and each has its place in the app sidebar already. TikTok connect for Visual Social Proof is also on the roadmap. The screenshots on this page for unreleased modules come from those designs, so details may change before launch.
At any time, from the in-app Pricing page. Billing runs through Shopify, so there's nothing to email us about — though we'll happily hear from you either way.
Get started
It's time to build the extraordinary.
Join 20,000+ Shopify merchants growing with TrustShop — collect the proof, turn it into
shoppable content, and be first in line as upsells, referrals and surveys land.
